How can we help you?
Have a question or need guidance? You’re in the right place. From product information and installation support to troubleshooting, shipping details, and custom orders, our Help Center is designed to give you quick, clear, and reliable answers. Explore the FAQs below to find what you need, and if you ever need extra help, our team is always here to support you at every step.
Mobile skins are high-quality vinyl coverings designed to fit your device perfectly. They offer everyday protection against scratches, scuffs, fingerprint marks, and minor surface damage while adding a stylish, personalized look. Although they don’t protect against drops like cases do, they help maintain your device’s original condition and enhance its appearance without adding bulk.
Our skins are crafted from premium-grade, durable vinyl that is designed specifically for electronic devices. This material is flexible, long-lasting, resistant to fading, and maintains a perfect grip. It adheres firmly without leaving residue when removed, ensuring the safest experience for your device.
Yes, we offer skins for a wide range of major brands including Apple, Samsung, Google, OnePlus, Xiaomi, Vivo, Oppo, and many more.
To check availability:
- Go to the Skins section.
- Select your brand.
- Choose your device model.
If your model is not listed, you can contact our support team, and we will confirm availability or prepare a skin if possible.
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No, applying our skin will not damage your phone. The adhesive we use is device-safe and engineered to prevent residue or marks upon removal. When you peel off the skin, your device remains clean and unaffected.
Every order includes step-by-step installation instructions along with essential tools such as cleaning wipes and alignment guides.
Installation steps include:
- Clean your device surface thoroughly.
- Align the skin carefully with all cutouts.
- Press the skin smoothly across the surface to avoid air bubbles.
- Apply gentle heat using a hair dryer to secure the edges.
- Let the skin settle for a few minutes for the best finish.
Yes. Our skins allow slight repositioning before final adhesion. If you misalign the skin, you can gently lift it and realign it before applying heat. Once heat is applied, the skin bonds securely, but removal is still safe and clean.
Yes, we deliver to most countries around the world.
Delivery time depends on your location:
- Local orders: 3–7 business days
- International orders: 7–15 business days
Shipping times may vary based on local customs, logistics, and public holidays.
If your order arrives damaged or you receive the wrong product, please contact our support team within 24–48 hours. Provide your order number along with clear photos of the product and packaging. Our team will review the issue and arrange a replacement or appropriate solution as quickly as possible.
We accept returns and exchanges for unused, unopened, and undamaged items. Simply contact our support team to initiate the process.
Please note:
- Custom skins created from your own uploaded designs cannot be returned unless they arrive damaged or defective.
- Return shipping costs may apply depending on the situation.
We support a variety of payment options including major credit/debit cards, PayPal, and other secure payment methods available at checkout. All payments are processed through encrypted, PCI-compliant gateways to ensure your information remains fully protected during every transaction.
Yes, we offer fully customized skins where you can upload your own design, artwork, or photo. Simply choose the “Custom Skin” option, upload your image, and our system will show a preview. Make sure your image is high resolution for the best print results.
We accept high-quality JPG, PNG, and PDF files. To ensure the best print quality, we recommend using images that are at least 1080p or higher in resolution. Avoid blurry or low-light photos for optimal results.
If your order hasn’t gone into production yet, we can still make design adjustments. You can reach out to our support team immediately after ordering. Once printing starts, changes cannot be made.
Yes! If you don’t have a design, our creative team can help you create one based on your idea, color choices, or theme. Just contact support and share your concept — we’ll take care of the rest.
Custom skins are made specifically for you and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect. We recommend reviewing your design carefully before confirming your order.
No. Our skins are precisely cut to fit around buttons, sensors, lenses, and ports. They do not interfere with functionality, responsiveness, or camera quality in any way.
Yes, our skins are water-resistant. They can handle splashes, sweat, and everyday moisture. However, they are not meant to be soaked or washed under running water. If needed, simply wipe the surface gently with a soft, dry cloth.
Our skins are designed to stay firmly in place for months. Peeling typically happens only when:
- The device was not cleaned properly before installation
- Heat was not applied to the edges
- The device is frequently exposed to moisture or rough handling
Reheating and pressing the edges can fix minor lifting.
No, skins do not affect your device’s temperature or performance. They are thin, breathable, and designed specifically for electronics. Your phone will operate normally with the skin applied.
Yes, most slim cases are compatible with our skins. If your case fits snugly around the device, you can use both for added protection and improved grip. However, avoid extremely tight cases that may push on the edges of the skin.